Important business decisions are almost always made during or right after meetings. In this training, you will get to grips with the meeting phenomenon in all its aspects. Your meetings afterwards will become much more efficient and successful.

1. Different meeting models

2. Meeting preparation

• establish purpose, agenda, meeting format
• logistical support and preparation of the meeting
• personal preparation of the approach

3. Reaching a decision or common opinion

• brainstorming
• LEOD method
• assessment matrix
• BONO thinking caps
• PMI
• Decisions with SMART (specific, measurable, acceptable, realistic and time-bound)

3. Opening, closing and evaluating a meeting

4. Following up a meeting

• chairman's duties
• tasks notary
• tasks participant

5. Respectful assertiveness during a meeting

6. Personality profiles

• body language and meetings
• dealing with different personality types
• moving towards a decision
• dealing with disruptive behaviour
• how to take notes
• meeting tricks
• rounding up