Viva Engage (previously called Yammer), also known as “Your Company’s Facebook”, is a protected social network that can be used within the company’s walls to improve the communication between employees, leading to larger knowledge-share, distribution of expertise and a higher productivity. This training teaches you the possibilities of the platform, the techniques to make the Viva Engage implementation a success and to avoid pitfalls.

What is knowledge sharing? What is a social network?

• Application within your organization
• Obtain a common definition of knowledge sharing.
• Information types:
• Files
• Structured information
• Non-structured information
• Other knowledge (e.g. video)
• Characteristics of knowledge sharing within a social network

Use of Viva Engage vs. other O365 apps

• Understanding Difference:
• SharePoint: previously structured knowledge on a small/large scale
• Teams: loose/structured knowledge on a small scale
• Viva Engage: loose, "unstructured", knowledge at scale
• When you don't know who knows the answer to your question... use Viva Engage...

How to organize knowledge sharing through Viva Engage

• Create groups around themes
• Tagging information
• Searching for information
• Connect Viva Engage to Teams for better adoption